Home Users – Overview

Carolina PC Pros provides home customers with affordable services to solve common (and some not so common) problems. Using secure remote support software, we can fix 95% of computer, network. and printer issues. If needed, we come to your home to repair or upgrade your computer. (On-site support has been suspended due to COVID-19, but we are still providing remote support as well as pickup/drop-off of hardware as needed.)

 

In the rare event your computer requires more involved procedures, we offer the option to take your computer, repair it, and return it to you, for a fixed price.

 

Pricing – On-site
On-site services are billed at the rate of $84/hour, plus NC Sales Tax, with a one hour minimum charge. Outside of the greater Raleigh area, additional travel charges may apply.

 

Pricing – Email, Phone, and Remote Desktop
Phone, e-mail, and remote desktop support services are billed at the rate of $84/hour, plus NC Sales Tax, billed in 15 minute increments.